I am in the process of upgrading my UCXN server from 8.6 to 10.0. I have the licenses converted and loaded on Prime Licensing Manager (PLM). The upgrade is done and my UCXN server is connected to PLM. When the licenses sync, my user mailboxes come in as Basic mailboxes and not CUWL Standard messgaing. I am borrowing over 200 mailboxes from the CUWL Standard license section.
I know in CallManager, you need to add the Owner User ID to each phone and that is what moves the license up the tier to the next level. What needs to be filled in on UCXN to move the mailboxes from Basic to CUWL Standard?
Thanks.