01-12-2021 08:02 AM
Hello all,
I have a cms 3.0.1, call conference on internal with web application via PC work fine , also on external call conference web application work fine via mobile , but the external call conference not work via PC , it give me this message :
Could you help me please to solve this error.
Best regards
Akram
Solved! Go to Solution.
01-13-2021 03:18 AM
Hello ,
The problem is solved after putting the ip address of DMZ 1 not of DMZ2 by cms on /api/v1/turnServers.
Best regards
01-12-2021 02:06 PM
For the issue you need to be more specific about the external connectivity into your cms whether its a VPN or through expressway , also u need to check cms logs by doing syslog follow , gather infos from your pc using Wireshark ,check expressway logs if u using it as a turn server for cms.
Finally check this ,it could help you :- https://community.cisco.com/t5/collaboration-applications/webrtc-error-unable-to-cponnect-media-rejoin-meeting/td-p/4176957
01-13-2021 01:08 AM
01-13-2021 03:18 AM
Hello ,
The problem is solved after putting the ip address of DMZ 1 not of DMZ2 by cms on /api/v1/turnServers.
Best regards
01-13-2022 09:44 PM
Which part DMZ issue, firewall site or CMS between expressway e
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