Unity version is 3.1(5) with Exchange 2000.
Existing subscibers are unable to forward their saved voicemails to other, newer, unity subscribers. The newer unity subscribers are setup just like the working subscribers, with the same template and CoS. So Subscriber A listens to a voicemail, Presses 5 to forward, presses ## to forward to a known extn number, then hears error message: "The user recipient email address does not exist".
I have already confirmed those recipient subscribers are configured and present in AD, also confirmed they are present under exchange system manager.
Ive deleted and recreated those recipient subscribers again, but still cant forward voicemails to them.
Unity server name = UNITY-01
Companion Exchange Server = UNITY-01
Companion Exchange Server Type = Exchange 2000
Unity domain = IPTELEPHONY
Unity verstion = 3.1(5.0)
Cisco Unity TSP version = 6.0.2.0
Exchange version = Exchange 2000 build: 5762
SQL Version = Microsoft SQL Server 2000 - 8.00.474
Windows version = 5.0 Build 2195: Service Pack 4
Switch 0 = CISCO0002.INI
Switch 1 = - not installed -
Ports = 48
Default recording codec = 8K Mu-Law
TUI Languages loaded = ENG
GUI Languages loaded = ENG
TTS Default Engine = LnH
Total Subscribers = 1119
Total Call Handlers = 3
Total subscribers homed locally = 1119
