Unified Communications Infrastructure

Unity 4.0.5, UMSend delete items to Delete folder in CoS is enabled.Text-to-Speech is enabled and licensed.When I recieve a new VM I delete it using TUI.When I recieve a new E-mail I delete it using OWA.When I hit messages I go to Saved Messages then...

I know Unity supports rules that disallow forwarding of messages marked "private", however this does not necessarily (or often) mean that Outlook or other clients follow similar rules. Would like to hear whatever clever ideas there are for getting b...

Hi All,I have purchased Cisco Unity with following licensing:> UNITY40-SVRLIC-32 Unity server license for VM or UM. Incl 32 sessions. No TTS. Qty - 01 No.> UNITY-VM-USR One Unity VM User - Qty 400 Nos.The license file that has got installed shows tha...

Unity 4.0(5), voice mail only. I do not want users to be able to send voice mail msgs to public distribution lists like "all subscribers". I unchecked the "Subscribers can send messages to public distribution lists" option in the COS but users can ...

We have a new Unity 4.0(4) installation.When users went through the tutorial their first time logging in, they all recorded their names but some, at random it seems, are periodically losing their recorded names.If we run a report (subscriber dump) to...

I've added a second language to a unity 404 system and created 2 profiles - the 2nd profile dials a french opening CH (using routing rules). After the caller leaves a msg for a subscriber the system reverts to english ("if you would like to try anoth...

I am having problems getting steady volume on my calls. I have increased the volume at the gateway level but specifically for Voicemails the volume fades in and out and some recordings are not audible at all. Is anyone else experiencing this or a...

We have a unity 4.0.5 and want to place large group of users into separate public distribution lists. Is there a bulk method in adding subscribers to a public distribution list instead of one-by-one? Thanks in advance.

Perhaps I misunderstood but do the release notes for Unity 4.05 not state that when the unity server has failed over, the users TRAP configuration in the media master control will be updated to the failover server? We had a failover this morning and...

one of my customer has 12 voicemail box license, and they want to upgrade to 50 voicemail box license. how do I enable the new license.

We are planning to install higher capacity disks on our existing Exchange 2000 which is on MCS7835. The current hard drives are Ultra3SCSI 18.2GB RAID1. Exchange isn't onbox with Unity 4.0(3). I would really appreciate if someone can help me by answe...

I know the following question is a Cisco non supported solution. Hopefully somebody can answer me.We setup unity failover over the wan. We are using a third party software-double taker to replicate the exchange mailstore to the other exchange server....

I have a clean working install of UM 404. I want to add sr1 but the install is failing half way through. Checked the logs and it says trying with Unity stopped, Did this still no joy.Any ideas / suggestions ?

Question about the DiRT restore.If I build Unity 3.1(5) VM on a new server with a demo license, which only has ten licensed subscribers by default, can I use DiRT to restore another Unity 3.1(5) having 100 subscribers and mailboxes on this new serve...

When I run ADSchemaSetup.exe, I get an error message: «Setup failed to initialize Active Directory».The server is connected to the LAN, Active Directory services are running, I'm running ADSchemaSetup on the only Cisco Unity server and I'm logged on ...