Unable to logon on Cisco PCA (Unity Connection)

[dileepkumar]

Hi,

I am unable to logon on Cisco PCA (Unity Connection). There is no AD integration. There is a SIP trunk between CUCM and Unity Connection.

Whenever i am trying to access the Cisco PCA with user credentials of Unity connection/CUCM users,  am getting error "logon failed invalid username/password". I have resetted the password many times and account is not locked.

Anyone have idea how to resolve this issue.

Thanks and Regards

Dileep

[Rob Huffman · Accepted solution]

Hi Dileep,

When you are resetting the password are you choosing

"Web Application" from the dropdown?

Cheers!

Rob

"What you don't have you don't need it now" 

- U2

[dileepkumar]

Thanks Rob,

It's working now.