Hi,
We are integrating Cisco IPCC with CUBE Gateway (C2951-VSEC-CUBE/K9). The IOS version is C2951-UniversalK9-Mversion15.0(1)M5).
Follwing is the call flow model we are implementing in the development environment.
CUCM->ICM->CUCM->CVP->ICM->CVP->GW
We are testing the call flow with CVP default script (helloworld). No error has been reported by the system however the media file is not getting played back.
I tried to play the same file manually through a browser (http://<cvp IP>:7000/CVP/audio/helloworld_audio.wav) and it is working fine.
Though there are no error messages in the call flow, Label in the "Route_Call_Detail" table returns "NULL" for CVP routing client and the RouterErrorCode is 66.
I've noticed the following error message in the "router.exe" window, "from routing client CVP1_RC(ID 5001) could not find dialog id (202)).
Please can you help me to resolve this issue?
Thanks,
Sujin