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Unity 4.0(2) with failover and ports

kiru
Level 1
Level 1

I have 32 ports configured in Unity. The first 12 ports are intergrated with Avaya, however, we are no longer using it. And the remaining ports integrated with Callmanager. What precautions need to be taken when rerunning the voicemail port wizard in callmanager and the UTIM in unity?

1 Reply 1

Markus Schneider
Cisco Employee
Cisco Employee

No real problem at all. In the CCM voicemail config wizard, you can add 12 ports, just make sure that the last port of your current integration points to the next port that you're adding and then that the last port of the expanded number of voicemail ports gets forwarded to where you want it forwarded. For Unity, just run the UTIM and delete the one integration and add the ports to the CCM integration. Make sure no subscribers were associated with the old integration.