Unified Communications Infrastructure

I need to delete users and add them back in with the same Exchange accounts, but also delete all the messages that were in them. The buld delete tool will allow me to delete the Unity accounts. Can I add them back with a import using existing Excha...

Hello,I'm going to implement a dual NIC setup on a MCS-7835 Compaq server. When we build the server we loaded the Cisco Unity WIN-2000 build CD's {ghosted image?} I have physically dual NIC on board but only one shows up in network connections in WIN...

Hi,are there command line options for DiRT?We want an other backup-tool to start DiRT for backup/restore, is it possible to call DiRT from command line? Where to find more information?Kind regardsAxel

Hi all,is there a way to make Unity detect Forwarding Loops by itself? Example:I have two call handlers, each pointing - after greeting- to the other. This would result in a direct loop. Can dbwalker (or another tool) find out and give a warning?Than...

Unity 4.0.3When I add members to PDL, the only choice is to find by name. Is there a way to find by extension instead? Thanks.

I have had Unity 3.1 working quiet successfully for 18 months to Exchange. Head office has decided that it would be beneficial to convert it's email platform to Notes therefore breaking my Unity installation. We now have a Domino spoke server. Is th...

I'm trying to determine if there is a way to add a group of users as Administrator accounts by using the GrantUnityAccess tool. I know that it can be used for individual accounts but we have a large number of administrative accounts that we are setti...

I have one subscriber who has said that people have claimed to have left several messages and she has not received them. I have ran DBWalker, and have found no significant errors. I checked the MTA folder and have no messages stuck in there. I have ...

We are using Unity v. 4.0(3), and we have message notification configured to dial cell phones. Notifcation call works, but users cannot enter any digits to begin the message playback. The attendant just keeps repeating 'please enter your ID'. The ...

An IP phone user was registered to Unity without the extension saved in his account. On the extension number field, it's written n/a instead.This user could be found as an existing user in Unity (without the extension number); however, he could be fo...

HiWe use CCM 4.0(1)sr1a and Unity 4.0(3)sr1a.Users complain, that MWI stops working after a while for certain subscribers.In addition to that we found, that MWI doesn't get set for subscribers with unread messages after the CCM cluster is booted. We ...

HiIs there a way to make the tone that is played befor a message is taken less loud?I'm using Unity 4.0(3)sr1aThanks for your help

Looking for possible solutions:I have 2 client organizations (lets say 1000 people each) on the same premise. They use different mail systems. One client uses Exchange 2k and the other Groupwise (realizing limited unity integration with groupwise v...

Every time I try to backup Unity Exchange message store Unity server crashes. I have seperate domains, Unity 4.0(2), Backup Exec 8.6. No indications (that I can find) as to what caused the crash. Crash may happed 100 meg into backup or 2 to 3 Gig ...

if I create two devices and not configure any chain/cascade, is it chain or cascade by default? I have such a configuration now and text message notification not work: The first device is home phone and phone number is configured but disabled. The se...