Unity 4.0(5), service pack

[cjrchoi11]

I have a Unity 4.0(5) media from CISCO and going to install. in the CCO download site, service pack 1/2/3 for English available. Do I need use this image instead of CISCO shipped?

Thanks in advance,

[Ginger Dillon]

Hi -

These service packs are for Microsoft updates (i.e. Windows 2000 SP4; Windows 2003 SP1; Exchange 2000 SP3; Exchange 2003 SP1, etc.). Here is a link to the Unity Reconfiguration and Upgrade Guide for upgrading Unity and explains what's on the service pack CDs - http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/products_upgrade_guides_chapter09186a0080205abd.html#wp1296712

You don't need these if your system has all of the lastest service packs applied.

Ginger