10-02-2007 01:18 AM - edited 03-18-2019 07:53 PM
Hi
I installed Unity 4.05 (UM) with Exch and AD on the same server , it's orking with CCM 4.1.3
I could leave a message to subscriber, - But there is no MWI ,and also I can get in to subscriber voice-mailbox, then there is a prompt "Enter your password", I enter the password , there is a prompt "you have no new messages"
I checked all configuration - and it's O.K.
any help?
George
10-04-2007 11:49 AM
Can you verify that the message is being delivered?
You may want to check your queues in exchange. You can also check in the UnityMTA/Failed folder for any failed messages.
10-06-2007 11:34 PM
Hi,
I can see that the problem is that I get the prompt that I should record my message, but - The Unity can't record my message !!!
TAnd because of that I can't see the MWI and any sign of the message.
10-08-2007 06:43 AM
Do you mean you hear prompts but Unity can not hear you?
Sounds like one way audio.
Let me look for a doc.
rlp
10-08-2007 06:50 AM
10-08-2007 07:39 AM
Hi
Thank you for the reply
I did some tests and I installed the Outlook on my server , I can see that :example "Ext 1004 want to leave a message to 1005, I can see this voice mail with correct file in DRAFTS (Outlook) of User that 1004 is belong to.
George
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