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Unity 4.2(1.0) Deleted Voicemail Question

fozzman
Level 1
Level 1

A question came up the other day as it relates to an option in voice mail. There is an option to permanently delete deleted messages from the phone. This now has people asking if we can recover deleted messages before they are permanently deleted. Is there some folder location where these reside?

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

This is actually a function of Exchange. You can set a time period for deleted messages to be saved. Users can retrieve deleted messages by choosing Saved Messages and then Deleted Messages from the TUI. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_example09186a008060d71e.shtml

Hope this helps. If so, please rate the post.

Brandon