Unity 4.2.1 / E2k3 - message store configuration wizard

[maratimer_2]

Everytime I try to run the message store reconfiguration, after choosing the new partner server, and selecting next, the wizard just closes with no action. I have rebooted as well as re-run the latest applicable PWizard successfully, but to no avail, have searched the bug tool kit. I have seen this before but cant recall the fix - can someone please refresh my memory as to how to get past this? Thanks.

[robert.horrigan]

Make sure you run permissions wizard first. Make sure you have extended the active directory domain for Unity.

[maratimer_2]

This is an existing installation - with 20+ pairs of Unity servers in it already so there are no Permission Wizard issues or domain issues - its all been done before..but this error seems to be prevelant in this customers environment with unity 4.2.1 only - its hit and miss.

[Ginger Dillon]

Hi - Check out my post here - http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddcbeed

Hopefully this will resolve your problem!

Ginger