Unified Communications Infrastructure

Hello,I have implemented CCM 4.1 and IPCC 4.0 and everything seems to be OK. I have a short IVR which presents at the beggining of the call. The problem is that when the call comes inside , in the Received Calls is displayed the directory number of t...

Trying to get that config working in lab for future upgrade but i'm stuck at the delegate control phase for Exchange 2003I get the error when delegating the users unityinstall and unitydirsvc! "The delegated user must be in the administrative local ...

I have the following file which I have uploaded to the publisher, but I cannot find the MD5Hash information on CCO for this file. Please could someone tell me if the Hash info is correct?:File cisco-ipt-k9-patch6.0.1.2000-3.tar.gz MD5 Hash Value 7...

I created a MRGL and added to the phone config setting and to the device pool.however everytime I try to setup the conference call, I actually can do it, however I get busy tone on the phones that I'm trying to conference incould you please help on h...

Can anyone tell me if Unity Connection or Unity (although I've never heard of it) is capable of doing multilevel access.

I have unity 4.2(1), everything in the installation runs great, no errors on bootup. If unity session times out, it fails to loadup the SA. Once it came up with the following error:Event ID: 100Source: CiscoUnity_AvCsType:ErrorException occured and h...

Hi,i need connfigure auto attendant on CCM 5.x. I planning on using for AA only CallManager. Anyone have anything that might help?

Question, normally with Unity connection transfer you hear MOH. When MOH is disabled, how can you get regular dialtone/waitingtone?With kind regards,Martijn Gruyters

The Unity team is currently accepting applications for the Unity 7.0 Early Field Trial (EFT), which is scheduled to begin in mid-January 2008. The focus of this release is enhancements to the Telephone User interface (TUI):External Caller Live Reply ...

Did any one try moving subscribers from unity 4.05 to unity 5.0 using the GSM tool.Thanks,Imad

we have two ccm clusters(each is having 2 servers).we have made one server of each cluster as the first node of that cluster i.e primary and the other is secondary.but when we unplug the primary from switch,secondary is not taking the phone load from...

I have tried to integrate communications manager with unity connections but i can't seem to find the users in unity connections even though they have been created in CM. I am also ultimately looking to integrate it with outlook/OCS so that a user ca...

can someone run down the scenariosif voicemail is listened to from pc does mwi light go outis the message considered saved from phone point of viewwhat are the gotchas?

Can anyone help or relate their experience with setting up a E1 connection with G.703 on a Cisco 2851 SRST router? I am looking at VWIC2-1MFT-T1/E1 and VWIC2-1MFT-G703 which is both supported on the 2851 but however,I do not see VWIC2-1MFT-G703 suppo...