06-28-2007 03:27 AM - edited 03-18-2019 07:30 PM
Hi,
Unity version is 4.2(1.0)
The AvNotifierMgr service is very slow to start and during the process of the service starting a number of errors are generated in the event log.
All Unity Services including the AvNotifierMgr service eventually start.
Very similar post here (with no resolution) from mid 2005;
Below are the errors that are written to the event log on startup?
Event Type: Error
Event Source: CiscoUnity_CsServices
Event Category: Run
Event ID: 1061
Date: 25/06/2007
Time: 10:45:25 PM
User: N/A
Computer: IDCRVM01
Description:
AvCsGateway: FindCsComponentsEx failed with error 0x80041f00.
Event Type: Error
Event Source: CiscoUnity_ExchangeMonitor
Event Category: Init
Event ID: 1001
Date: 25/06/2007
Time: 10:45:25 PM
User: N/A
Computer: IDCRVM01
Description:
An error occurred while creating credentials for accessing the AvCsGateway service.
Monitoring of the Exchange Message Store for messaging notifications will not occur until this is addressed. Please check that the AvMsgStoreMonitor Service has the correct run-as setting.
(FindCsComponentsEx 80041f00)
Event Type: Error
Event Source: CiscoUnity_ExchangeMonitor
Event Category: Init
Event ID: 1008
Date: 25/06/2007
Time: 10:45:25 PM
User: N/A
Computer: IDCRVM01
Description:
The mailbox monitoring thread failed initialization: 80041f00. Notification events will not be processed until this is resolved. Turn on Exchange Monitor Diagnostics, restart the AvMsgStoreMonitorSvr service and inspect the diagnostics to investigate the cause.
Event Type: Error
Event Source: CiscoUnity_MsgStoreMonitor
Event Category: Startup
Event ID: 1006
Date: 25/06/2007
Time: 10:45:25 PM
User: N/A
Computer: IDCRVM01
Description:
The Message Store Monitor failed to initialize. Message storage monitoring will not function until this is corrected. Verify that the Message Store Monitor has been correctly installed and configured.
The following low level failure occurred:
(IAvCsComponent->Initialize(): 0x80004005).
Event Type: Error
Event Source: CiscoUnity_CsServices
Event Category: Run
Event ID: 1072
Date: 25/06/2007
Time: 10:45:24 PM
User: N/A
Computer: IDCRVM01
Description:
AvCsGateway: Failed to open service AvNotifierMgr (error = 0x8000ffff). Check service status using Service Control Manager.
Any help would be greatly appreciated.
Matt
12-10-2007 11:06 AM
Matt,
Go > Start > Settings > Control Panel ... Open > Add/Remove Programs ...
Running > Change/Remove > Cisco Unity Message Store Configuration Wizard ... it modifies the name of the server!
Good Look,
Rafael Cardoso.
12-10-2007 11:26 AM
12-10-2007 02:11 PM
My problem was due to IP connectivity. The Unity Server had the incorrect default gateway...
12-11-2007 10:23 AM
perfectly!
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