Hi All,
I have done a quick search and have found some very useful info, however I couldn't find an example or work out what I need to configure.
I am new to Unity so please forgive me for naming things incorrectly.
The config I am looking for is to have a number pointing to voicemail, look at a schedule and for open hours play 2 separate messages and then transfer to a normal DN.
Out of hours I need to play an announcement and then hang up (no ability to leave a message).
Based on other questions here I have configured a call handler with no greeting and then after greeting action to a second call handler with the schedule set. This works OK to transfer to 2 different DN's but I don't really want to keep bouncing back and forth between CUCM and unity to achieve the rest of the config.
Thanks in advance for any assistance.