Unity Connection 10.5 not reading Display Name

[Richard Simmons]

On a new CUCM/CUC 10.5 deployment with CUC integrated via SIP when dialling in to CUC TTS doesn't read the user's display name. I have checked under Advanced > Conversations and the option is checked. If I add Speech Connect Ports then it does read the display name however PLM complains its not licensed. 

Reading the documentation it state's it no longer a licensed feature;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag070.html#pgfId-1179829

Have I miss configured something or do I simply need to request Speech Connect port licenses from Cisco for this?

Thanks in advance,

Richard

[George Thomas · Accepted solution]

You could request 2 SC ports from Cisco Licensing to get this working.

[Anirudh Mavilakandy · Accepted solution]

Speech Connect Ports are licensed only for tracking purpose. It's free. You need to ask for it.