06-11-2013 01:57 PM - edited 03-19-2019 06:50 AM
is it possible for mobile phone to hear message without need for authentication or other user interaction
say the notification device will ring and mobile use will hear somthing like "u have a message" and then continue playing the message without user interaction
thanks
06-12-2013 12:20 AM
Hi Jacob,
I will break answer to your question in two parts, hope that helps.
First Part: Not To prompt for user ID:
This could be done under "Edit Notification Device" Menu of User and on that page, Under "Phone Settings" , you have to ensure the check mark is unchecked for "
Prompt for User ID on Notifications"
Second Part: Play new messages without user intervention.
This is to do with actual user configuration for how the user would want to hear the Voicemail in genral and nothing to do with on notification itself. It means you may not isolate settings to hear message in general way and on notification device.
I would suggest you may need to check settings under "Phone Menu" of that user. If you ckick on Edit > Phone Menu;
you will be presented with options that would help you, like under "After Sign-In Play" User New messages Automatically".
Also you may need to check under Edit>Playback Message Settings, how u want that to work.
HTH
Regards
M Taha
06-12-2013 12:50 AM
thanks
Problem is i cant find a way for unity not to ask to sign-in
there is a setting "
06-12-2013 01:42 AM
Hi Jacob,
Let me know where exactly your navigating through?
Actually let me rephrase it. For a particular user, say "test123", once you have clicked on user, on top menus you need to go under Edit>Notification Devices> .
You will be presented with Notification devices options there, click your mobile device and then at the bottom of this page, you will see an option as stated earlier in my post.
you have to ensure the check mark is unchecked for "
Prompt for User ID on Notifications"
I can paste a screenshot if that any help.
Regards
M Taha
06-12-2013 01:54 AM
Hi Jacob,
Also, to skip PIN, you need to add you mobile number under Edit>Alternate extentions.
HTH
Regards
M Taha
06-12-2013 02:45 AM
Prompt for User ID on Notifications is Unchecked
i think user ID = extension not PIN
i also tried adding the mobile to alternate extensions and under "Alternate Extension Advanced Settings"
checked "
still asking for PIN
i think this i because the notification call is not from a known extension , but to a known extension
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide