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Unity Connection 9.1 failed accessing single MailBox on Exchange 2010

yositorati
Level 1
Level 1

Hi,

We've got Unity Connection Version 9.1.1 and Exchange 2010

The  testing on Unified Messaging Service and specific test for all accounts  are working fine, but there is two accounts that not getting their  voicemails to their mail box.

Their settings and parameters on the exchange server are similar to working users.

On the log file diag_CuMbxSync.uc we get this line:

m_spExchMailStoreProvider->GetMessages() FAILED - hr = 0x80046F04: E_MC_COULD_NOT_CONNECT on line 87 of file CCsMsExchMbx.cpp

Thanks

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CSCue31224

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3 Replies 3

yositorati
Level 1
Level 1

Bug

Can you clarify the Bug? The link does not work.

CSCue31224

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