Unified Communications Infrastructure

At my current location we are using Cisco Unity and I have it configured correctly with Office 365 to allow users VM to be sent to their email.  At a new office being set up, they opted to use Cisco Unity Express.  Now CUE does not have the same sett...

Hi, I would like to understand if the below Scenario would work if we have Centralized Unity Connection 9.0(1) at HQ and Branch Site running Unity Connection9.0(1) on SRE-910 module for local VoiceMail Messaging during WAN Failover SCENARIO- I:HQ: U...

                  Hello friends,  Thanks for the good works and always!I recently configured CUBAC 3.1.10 with 2 CTI ports so internal and external calls could be routed through each respectively. The 2 lines work for about a week but now the second ...

Just wanted to thank everyone for the help.My background is Telepresence and minimal on Call Manager 8.Just wanted to ask if I can somehow pull a list of all type of phones connected to the call manager - we currently have 7942 and 7975. I need the l...

Hello,What are the options for mobile users with the BE 6000 platform?Thank you.

Hi All,I am unable to make connectivity to the exchange server into the cloud from CUPS, exchange server is not pingable of course, so I will get " Network Connectivity " issue in dignostic in presence.Does CUPS use ping to test connectivity:Thanks,H...

My customer has running Unity 7.x and wants to upgrade his CM 7.x to 9.x will Unity 7.x will be interoperable with CM7.x??If my customer doesn't have UCSS support and Smartnet support on CM what will be the best upgrade part to get to the latest CM 9...

Hi all,i have some trouble with CUPC failover.I using CUPS (cisco unified presence server) 8.6 and CUPC (cisco unified personal communicator) 8.5i have 2 node for the CUPS.i try to test failover for CUPC and fail.In CUPC, we have to insert the CUPS s...

Hi,According to page 15, points 7-8-9, on the following documenthttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.pdfYou are required to re-install the complete clus...

We intend to migrate to an uncentralized scheme of CME on ISR G1 and G2 routers impemented on our branches to a centralized scheme in our headquarter with the most recent UCM version on UCS servers. We also have in one of biggest office a CM 4.7. The...

Hi,I have a new 2911 with ISM CUE. The CUE is not responding to any calls. In CME the 'debug ccsip message' and 'debug voip ccapi inou' both show the SIP invites sent to the CUE ip, but get no return messages. In CUE, 'trace ccn stacksip' and 'trace ...