Hello everyone,
I have setup CUCMBE at my office and now i have problem with call transfer to operator.
I have setup Direct Routing Rules and System Call Handlers with custom Recording. Also I was sync users from CUCMBE.
When I call from outside I get welcome greetings and after that when I want to transfer call to operator I get Cisco Voice message
"wait while I transfer your call" and after that "Sorry EXTENSION is not available, record your message..."
How can I avoid this problem?
Also, how can I disable Cisco Voice message "wait while I transfer your call" when I want to do call transfer to operator? This is needles to us.
Regards,
Armin
