06-09-2011 10:47 AM - last edited on 03-25-2019 09:41 PM by ciscomoderator
Hello
we have unity connection 8.0.3.20000-2 integrated with UCM 8.5.1 via SIP Trunk
the caller input options to transfer to other user's extension isn't working properly
when i select an option to be transfered to a user's extension i get the greeting , the phone never rings
i check the transfer rules and the transfer options and changed it to transfer instead of greeting
i also confirmed that the re-routing CSS on the sip trunk can reach the ext partition
is there a setting that we need to disable/enable ?
thanks
06-09-2011 11:15 AM
please disregard
problem resolved
07-08-2011 06:15 AM
I am having the same issue. What was the resolution?
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