Unified Communications Infrastructure

Good DayI have some clients running the CUPS version 8 client who have the "Use my desk phone for audio" button ticked who experience one way audio when they ring the voicemail pilot from their physical phone.When this fault occurs,  they hear please...

I've been trying to get information on what to get for a new phone system, but both Cisco, and Cisco partners are being unhelpful. I guess they don't want my money. Anyways...I'm looking at a UC560.Does this come with CME?Here's my scenario:Cisco 282...

Hi,4BRI-NT module configuration to Polycon device(RJ45). We got PRI connectivity from ISP. If anyone dials specific PRI group number it has to be diverted to Polycon directly for video conferencing.Module - VWIC-2MFT-E1 + EM-4BRI-NT/TE available now....

i just have done shutdown and up cucm 8.5 . and it doesnt work second sub scriber. i designed one pub and two sub. plz your repliesSent from Cisco Technical Support iPhone AppSent from Cisco Technical Support iPhone App

I've just enabled ipv6 on a cucm server running 8.0.3 (ref the doc on implementing ipv6 on cm,  http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080b7d100.shtml) and have some comments and questions:1. loading...

Hello prosI have a CUCM 7.1 deployment  with 50+ sites.  I got Click 2 Call and Webdialer to work on the central site, but trying to start a call from a phone that is not on the main site does not work. I guess is related with some filtering access/l...

When I goto services > phone provisioning all I get is Host Not Found. I have confirmed this on two new phones that I'm trying to register and a few working phones as well. I have reset the phone and confirmed it is pulling IP information along with ...

Does anyone know of any links to documentation for upgrading UCCX from ver. 7 to ver. 8?It's my understanding that Ver. 8 is Linux based and there are tools to convert the DB to this format.Has anyone completed this migration and do you have any tips...

Hi,I am using CUMA 7.1.3.10000-11 in my environment and would like to use Cisco Mobile 7 on Blackberry devices. When I select a country (India) and service providers, I don't see any Blackberry models in Phone Make/Model (I see only Windows Mobile 6....

Hi all,I downloaded the beta-trial kit for CUCM 8.0 and tried to perform an upgrade on our lab machine. After about 20-30 minutes after starting the installation we get "An unknown error occurred while accessing the upgrade file" error message and th...

Hello ,Please provide me step to configure CME , also need steps to configure :-1. steps to configure PRI on CME2. steps to configure outing and incoming3. Translation patter4. MHO5. Adding phones6. Analog Ports

I am trying to install CUCM 8.5 and i am only given the option to install BE.Is it possible to load just CxN or CUCM?