03-24-2015 05:41 AM - edited 03-19-2019 09:22 AM
I have some users complaining that when they receive voicemails, it shows up as lastnamefirstname@shuucxn1.sacredheart.edu
The users are trying to reply to the email that contains the voice message. The server guys want me change the SMTP domain to just @sacredheart.edu, without the shuucxn1. Are there any potential repercussions to this? The idea is to allow a user to reply to an email with a voice message and it will go to the user who left the voicemail.
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03-24-2015 08:27 AM
There maybe issues with this and Cisco will not support this configuration. You have two servers routing the same domain and you could run into interesting scenarios.
Take a look here and see if this will help you:
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unity-connection/guide_c07-728014.pdf
03-24-2015 08:27 AM
There maybe issues with this and Cisco will not support this configuration. You have two servers routing the same domain and you could run into interesting scenarios.
Take a look here and see if this will help you:
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unity-connection/guide_c07-728014.pdf
03-24-2015 12:23 PM
So is it possible to include like a "reply to" address that includes the users' corporate email addresses?
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