Unity Connection outcall feature

[peterson.m]

Does UCXN have an outcall feature that can be triggered for either urgent messages only, or all messages?  I'm trying to find documentation on this and am coming up empy so far.

Thanks           

[Rob Huffman]

Hi there,

On the Edit> Notification Device page you can mark "Urgent only"

for voicemail messages> under Notification Rule Events;

Notification Device

Enabled
Display Name*
Delay Before First Notification Attempt	minutes
Repeat  Notification if there are Still New Messages
Notification Repeat Interval	minutes
On Notification Failure	Do Nothing Send to Home Phone Pager SMTP Work Phone

Notification Rule Events

Event Type		Urgent Only
All Messages
	Dispatch Messages
	All  Voice Messages
	Fax Messages

Phone Settings

Phone Number*
Extra Digits
Duration to Wait before Dialing Extra  Digits	seconds
Rings To Wait*
Busy Retry Limit
Busy Retry Interval	minutes
RNA Retry Limit
RNA Retry Interval*	minutes
Phone System*	Avaya CallManager
Prompt for User ID on Notifications

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash