Unity connection rel8 change the system call handler greeting lengh

[diane.laterreur]

I have changed in system settings / general configuration/ maximum greeting lengh from 90 sec to 120 secondes. it doesnt work. When I recorde  any greeting  ( sstandard or else) on my new sytem call handler it cut after 90 secondes. Why??

[Rob Huffman]

Hi Diane,

This can be changed

The Greeting Length for a Call Handler is determined by the COS of the person recording the Greeting. Have a look;

Class of Service Greetings Settings

The class of service greetings setting specifies the maximum length of greetings.

Subscribers > Class of Service > Greetings Page

Field Considerations

Maximum Greeting Length in Seconds

Select the recording length allowed to subscribers assigned to this COS for recording greetings.

The range is 1 to 999 seconds; the default is 90 seconds.

Cheers!

Rob