Unified Communications Infrastructure

Hi,My customer is upgrading from CUCM 6.1(3) to 6.1(5), would that affect the existing Cisco Attendant Consoles (CAC)? Basically I am not sure how CAC works. Does it work via TAPI installed on Operator PCs? If so, then probably new TAPI version needs...

Hi all,my customer wants to implement security through obscurity and therefore uses Port 579 for SMTP instead of 25. I tried the syntax A.B.C.D:Port on the Email Server page which was accepted and saved but did not work. :-(Does MPE support sending E...

Hi,I've set up a Lab for CUPS 7.0 upgrade to 8.0, after i switched version, my CUPC (7.1) unable to connect to Presence (Disconnect pending entry). I wonder what's wrong since when i switch back to version 7.0 it works swimmingly. So i look up under ...

Hello,Need to know how to install a Digital PRI on router , please provide me the steps and commands which is used on the router.ThanksAbhishek

I have a Unity 4.2(1) subscriber that gets “Your're messages are not available right now” whenever she dials into the Unity system. The other subscribers appear to be working, and this account did work when it was setup. The Exchange Admin tell...

with Pari ThiagasundaramWelcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to discuss configuration and troubleshooting of the Cisco Unified Operations Manager with Cisco expert Pari Thiagasundaram. Pari...

I have tried to find some documentation on how to do this but so far no luck..I have a Meeting Place Express 2.1 and am wondering is there any way to change the IP address of the server.  We are in the process of moving all the UC server to a new sub...

Hi All,On the UCM 6.0 the Cisco Messaging Interface service is activated and when i check the status in 'control center feature services' it shows 'Not Running' and 'Activated'. If i start and refresh the page it again shows as 'Not Running'

HiI have Unity 8 installed at a client. The client wants a default template across all the subscribers that when the calling party is sent to the voicemail box of the extension he is dialling, the calling party has an option to press "1" to leave a v...

I have a CME and CUE setup for our phone system. I experiemented setting up the feature to automatically transfer a calle directly to a CUE mailbox.In CMEephone-dn 128number 32252call-forward all 2999In CUEAt config promptusername JoeWho phonenumberE...

I'm integrating Unity Connection 8.5 with Exchange 2007 using the single inbox feature.When I leave a voicemail, an email with the attached .wav file is corectly delivered to the recipient's inbox - all ok so far.The problem is that when the email is...

Hello!!The access to the user configuration is very slow. When you click on an user it need about 2-3 minutes until the configuration sidewill be loaded.What could be the reason?How is it possible to load the user configuration a little bit faster?A ...

Hi All,I am getting the following error in my SIP Proxy trace on the CUPS server when trying to do RCC from OCS....ctigw_verify_line_in_service: Line out of ServiceI can see the makecall xml:<MakeCall xmlns="http://www.ecma-international.org/standard...

Hello All,Just want to verify something here.  To create an RDP Template for mysystem, I first need to export an existing one and then upload it as a template is that correct?  I believe the steps are first to pull up Export Remote Destination profil...