cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4531
Views
5
Helpful
1
Replies

Unity Connection - sending email to more than one recipient

Mateusz Paczek
Level 1
Level 1

Hello.

I would like to know how can I send voicemail message via email to more than one recipient.

It works for me with one recipient (Smart Host + Accept and Relay Message in User Message Actions, but in relay address I can only use one email address).

Thanks in advance

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

A mailbox in Unity Connection is intended - and licensed - for a single user. It was not intended to allow for multiple receiptient distribution. If you want that functionality you could create each user a mailbox, add a distribution list with the mailboxes as members, and a call handler to address message to the DL instead of an individual mailbox the messages out.

Short of that you would need to have the SMTP smart host forward the message to multiple people (i.e. an email distribution list)

Please remember to rate helpful responses and identify helpful or correct answers.