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1002
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25
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Unity Connection Subscriber

jasb_cistel
Level 1
Level 1

Hi,

 

I add an subscriber for Unity Connection but it doesn't work.

On my publisher i had the second server, in the post installa of second server i say that it's the subscriber

When post install finished i can see my users and configuration .....

I stop the publisher but the subscriber dosesn't work.

I have this information " Communication is not functioning correctly between the servers in the Cisco  Unity Connection Cluster, go to tools/ Cluster management" ans "The Cisco Unity connection cluster subscriber server has changed to Primary Status (failover has occured"

 

When i go to Tools/Cluster management for my prublisher i can see 16 ports but for subscriber 0 it's my problem ?

 

Thanks

5 Replies 5

Shadi Shami
Level 7
Level 7

Hello,

 

did you create ports for the 2nd server, Telephony Integrations > Port?

 

Thank you,

Shadi

Hi,

 

Thanks for you answer, by adding port to subscriber it works but i still have the message error "Communication is not functioning correctly between the servers in the Cisco  Unity Connection Cluster, go to tools/ Cluster management"

Are you still getting the error?

can you check db replication and ntp status:

 

show perf query class "Number of Replicates  Created and State of Replication"

utils ntp status

 

As a fast suggestion, I recommend restarting the publisher, wait 5 minutes, then restart the Subscriber.

 

 

Thank you,

Shadi

Hi,

Thanks for your replies.

I restarting the publisher and after 5 minutes the subscriber but still the same error until evrything it's working.

Result of of show perf:

==>query class :

 - Perf class (Number of Replicates Created and State of Replication) has instances and values:
    ReplicateCount  -> Number of Replicates Created   = 603
    ReplicateCount  -> Replicate_State                = 2

 

And show ntp for publisher:


ntpd (pid 28882) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*10.1.2.5    95.81.173.155    3 u    8   64   77    0.331    3.873   7.473


synchronised to NTP server (10.1.2.5) at stratum 4
   time correct to within 124 ms
   polling server every 64 s

Current time in UTC is : Thu Apr  9 07:57:04 UTC 2015
Current time in Europe/Paris is : Thu Apr  9 09:57:04 CEST 2015

 

And for subscriber:

 

ntpd (pid 28317) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*10.1.1.1      10.1.2.5      4 u   78  128  367    0.278   -3.459   6.852


synchronised to NTP server (10.1.1.1) at stratum 5
   time correct to within 586 ms
   polling server every 256 s

Current time in UTC is : Thu Apr  9 07:57:49 UTC 2015
Current time in Europe/Paris is : Thu Apr  9 09:57:49 CEST 2015

 

DB Replicatioln looks good. If the IP address/ hostname has not been changed recently, I have nothing to add.