We are using UC version 184.108.40.20600-2. When I try to import a user, I received following error -
Friday, August 3, 2012 9:45:58 AM EDT ERROR importing user (NAME) with extension = XXXXXX : Department input is invalid
From Tomcat log, I see -
15:36:00.619 |16247,,,Cuca,3,ERROR [pool-7-thread-30] com.cisco.unity.dao.impl.SubscriberDAOImpl - field validation exception
15:36:00.619 |16247,,,Cuca,2,ERROR [pool-7-thread-30] com.cisco.unity.async.UserImporter - Exception while importing user: null
15:36:40.411 |16247,,,Cuca,4,ERROR [pool-7-thread-30] com.cisco.unity.datatools.BeanHelper - invalid field: name=department, value=Executive Administration
, constraint=regex: ^[^\x00-\x1F\x7F]*$
Any help or advice is much appreciated. Thanks in advance!
Solved! Go to Solution.
We created a new AD account with everything the same except using different name and user ID. I was able to import that user. We deleted the old AD account and UC account, change the new AD with the original account's user name and ID, resync UC LDAP, import again...success. Very wierd. Thank you for your help Bradford.