unity connection web admin user locked!

[fly]

Hi, all,

    we just modify unit connection admin password (web admin),  but after modify password, we can't login again. it was said locked.

    we using same admin username admin for cli and web admin, is this problem?

  unity connection is based on linux version is 8.5.1.10000-206 so can't using pwreset tool to reset password , because it is for windows.

    we lost install cd of unity connection

    How can i unlock for unity connection

   thank you!

Tom

[Jaime Valencia]

See here for the any of the above

http://docwiki.cisco.com/wiki/CUCM_FAQ#OS_.2F_CLI

You can also refer to the CLI command reference from CUCM, as they share most of the commands.

[fly]

we can managemet access by cli, the username is same : admin. as we access through web

but I don't know what is different with web access.

i found a document,is this right

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-connection/68400-unity-conn-password-recovery.html

thank you, Jaime