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Unity Direct Access

Justin Pascal
Level 1
Level 1

Hi forum,

Unity 4.0.4

CCM 4.1.2

I was wondering if there is way to access directlly into Unity without enter a password, just by pressing the messages key in the IP Phone.

Already tried Speeddials, with no luck since CCM does not support adding a pause.

IP Phone in CCM DN:1000

Subscriber in Unity Ext:1000

Any idea?

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

In Unity 4.0(5) you can do this with a conversation script modification - I've posted the script in question here:

http://www.ciscounitytools.com/Conv_Mods.htm

It's not supported by TAC, but a few sites are using it - basically if you call from a known device (i.e. you call directly from a phone that's in you're subscriber record's extension list) then you wont be prompted to enter a password.

In 4.1 (coming out later this year) it'll be configurable on a per user basis - the script mod I have out there is a system wide change.

You can't do this in versions prior to 4.0(4) because the scripted conversation engine that this functionality is built on wasn't in the product yet (at least not in its final form).