Unity express problem

[kailash_sharma]

             HI

we have Unity express 8.x . recently after some power issues at site users are not able to access the voicemail ( locally /outside )

i tried reboot the unity express but no luck . when checked the licenses i got it as :

voicemail disabled, no unexpired installed port license available

ivr disabled, no activated ivr session license available

Can anyone please help resolve the problem . Thanks

K.S.

[Rob Huffman]

Hi KS,

Have you tried reinstalling the licenses as shown in the attached doc?

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1102730

Cheers!

Rob

"Everything is broken" - Bob Dylan