Unity MWI reset

[allan.morin]

I know there is a way to reset the MWI's on all subscribers at once,but have totally forgotten where to do this.could someone point me in the right direction?Thanks

[Hin Lee]

You didn't mention the version of Unity or integration, so the generic way is to open Control Panel, Phone and Modem options (in windows 2000), Advanced tab.

Select Cisco Unity - CM TSP. Click on the configure button.

When Utim opens up, drill down to properties. You will have an option to do daily/nightly MWI resync, or RESYNC NOW.

[allan.morin]

Hin,thanks for all your help.That worked.

BTW Unity is 4.0.3.After I saw the direction where you were sending me.I found a path thru the "Manage Integrations" in unity under Programs.Thanks again for your help!!!

[Hin Lee]

There are several ways to get there but I wanted to give directions that would work for all unity versions.

Another way to get there in 4.0(3) is \commserver\utilities\utim\utim.exe