Unified Communications Infrastructure

We are currently running Unity 3.1.5 with Exchange 2000/AD running off box. Over the past few weeks,we've been having a problem throughout our offices importing new users into Unity. We can get to the SA but when we click (+), the import user windo...

Have client with 4 sites, and each site has their own CCM cluster and Unity VM (Voicemail only). They have digital networking setup, but when a user from site A puts their phone on fwd all to forward all calls to a phone at site C for the week, calls...

How do I integrate Unity 4 with a Siemens EWSD-5 switch (release 19)? This is to be a dual switch environment (with CM) and Unified Messaging.

We are going to be doing an upgrade from unity 3.15 to 4.04. We have approx 360 subscribers, approx 1000 call handlers, and a handful of auto attendants on the system. We use off box exchange 2k as the message store (will not be touching that)... H...

We have Unity 4.0.4 SR1 and VMO 4.0.4 installed. When using VMO we cannot use the phone to reply to a msg. VMO rings the phone, but there is no voice recorded. The msg length stays at 0 secs in the VMO control bar. Playback of a message is working...

Are there ANY configurations in which a call transferring from Unity to somewhere else in the CCM system will kep the caller ID in tact? -Mike

When I try to use the SAWeb interface for Unity the top bar with the Icons is not visable or useable for Subscriber, it works for everything else. The bar only shows "The page cannot be displayed" message.With this bar missing I can not view any subs...

Is it possible with Unity 4.0 to customize an SMTP text notification to include the calling number in the subject line and/ or body text?Scenario: When a user gets a voicemail they would like to be sent a text notification that states something like ...

I know there is a way to reset the MWI's on all subscribers at once,but have totally forgotten where to do this.could someone point me in the right direction?Thanks

Cisco Unity V 4.0(3) without e-mail interface.Voicemail subscribers want to be able to "undelete" messages if they accidentally press the delete key, but haven't disconnected from the system. Is there any way to do this?

We've just rolled out our IP Telephony (CCM + Unity 4.03) solution to a user community that is coming from the Avaya Intuity Audix system. When listening to voicemail messages, is there any way to skip past the message header and just listen to the ...

We have a voice mail only deployment of Unity 4.0.4. I want to customize the PCA pages for voice mail only (take out email and fax references). Can this be done?

Hi, I have an MCS-7845 (3 Mirror drive sets). The first Mirror is the C: and D: partitions (C: is 8GB, D: is 27GB). I accidentally installed Exchange 2000 program files on C instead of D. There does not appear to be a way to move it since it is th...