Unified Communications Infrastructure

We have Unity 4.0.4 with Exchange. I have set up Message Store Manager to "Flush messages from deleted items folder" after 1 day. I have also set the Exchange server under Mailbox Store properties Limits -> Deletion Settings to "Keep deleted items"...

I am installing a MCS 7815 Unity server. The server appears to run fine for a few days and then locks up and I have no video signal and cannot access it at all. Also the hard drive activity light is constantly on and I have to physically reboot it to...

I have a customer who wants to know if there is any difference in the ADSchemaSetupRes.dll found in each language folder under the ADSchema Setup Folder structure. I assume they are the same but didnt want to respond without confirming with cisco. ...

I have numerous DIDs that I transfer directly to separate Call Handlers. I configured the Unity Transfer Rule to route calls during "Standard" hours to an operator, and directly to the greeting during "Closed" hours. However, the transfer rule only s...

I have a Unity server set up to support 2 seperate locations. When a person dials 0 while in someones voice message it goes to only one operator. What I need to do is have certian extions go to the operator at location 1 and other extensions go to th...

I need to upgrade a CUE from version 1.0.2 to 1.1.2. Can this be done? Do I have to go to an intermediate version first? The CME is a 3725 running ver 123-4.T3. Is this version of code compatible with CUE 1.1.2? Thanks.

I want to do a bulk change of my unity subscribers mail box name's. If I edit the subscribers table, user alias field. Will that do the trick?--Colin

We have Cisco Unity 4.0 Build 4.0(4) SR 1 installed at our site. Twice (within a two week spread), Unity has stopped - and had to be restarted. The Win2K Event Viewer shows the folllowng event ID 7031; The Telephony service terminated unexpectedly. I...

Hi I have a situations when I have unity subscribers with 1XXX extensions. What I want to do is to add corresponding alternate extensions in format 2XXX. Is there a way to do it in bulk?

When you delete a subscriber from Unity 4.0, is there a way to retrieve the messages?

please review the output from DB Walker.looking to upgrade to Unity 4.0.4, but would like to clean up these errors.this system is Unified messaging with Dominoany advise would be appreciatedhere is (some of)the output:================================...

I am trying to verify that the AD schema extension for Unity was run successfully on a 4.0(4) system. It was installed by someone else and he mentioned that he wasn't sure if the schema was extended properly. Is there a good way to check this, like...

When I run Port Usage Analyzer (1.0 Build 61) on Unity 4.04 SR1, I only get data back for 57 ports; whereas, Unity has 72 ports. I want to see how many ports are busy with MWI. Is this a bug in PUA? Why does it not give me data for all 72 ports. ...

We've upgraded over the week-end from 4.30 to 4.04sr1. Callmanagers were upgraded at the same time from 3.3.3 to 4.0.2a.We now have a couple of users that have the following issue.When they call their VM over the phone to check messages, the system t...