03-28-2007 12:02 PM - edited 03-18-2019 07:09 PM
Hi, can someone tell me where to find patches to fix this bug CSCed32773 Bug
Details:
Symptom:
The Cisco Unity server may reach a state where it stops accepting valid
subscribers when addressing a message. Once Cisco Unity reaches this state,
any attempt to address and send a message will fail and the conversation will
always respond with, "This message has no address."
Condition:
This occurs in Cisco Unity 4.0(3) but may appear in earlier versions. The
problem occurs after the GAL (Global Address List) search returns an error
when a subscriber addresses a message.
Workaround:
There is no workaround. After the Cisco Unity server reaches this state, it
is recommended to reboot the server.
I have Cisco Unity Version 4.2 build 4.2(1)so i dont understand why it doesnt fix this bug.
Thanks in advance.
03-28-2007 12:52 PM
That bug was marked resolved in the 4.0(4) release. Thus there won't be any patches for it in any later releases. If you're seeing the same symptom on a 4.2 system, then your best bet would be to open a TAC case and nail down the root cause.
-Eric
03-29-2007 07:41 AM
thanks... i will open a case
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