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Unity - Remote Desktop fails

timpremereur
Level 1
Level 1

Following message appears when trying to remotely access the Unity server:

"Remote Desktop Disconnected - The client could not connect to the remote

computer. Remote connections might not be enabled or the computer might be too

busy to accept new connections. It is also possible that network problems are preventing your connection. Please try connecting again later. If the problem

continues to occur, contact your administrator."

The problem must be somewhere at the Unity server, because it occurs from any pc where we try to setup the RDP session.

The "Terminal Services" service is started.

Via command line I checked the status of the ports via "netstat -a". Port 3389 (default port for Terminal Services) is not in the list. According to what I've read, it should be there with status "LISTENING".

Can someone help me out?

1 Reply 1

Tommer Catlin
VIP Alumni
VIP Alumni

Can check at the server if the Services are started for TS? Also if Remote Procedure Call (RPC) is disabled, this not allow a TS session.

Or if TS was installed as an Application, it could have expired. Install TS is a Remote Administration and it will not expire and have the ability to serve up to 2 or 3 connections at one time.