Unified Communications Infrastructure

I have a user with one UM mailbox and two phones in two diffrent locations. Phone 1111 is his main phone and when someone leaves him a msg the MWI light comes on just like it should. He also has another phone 1211 which he works at sometimes. I have ...

Hi,I'm looking for the process to create several users in Unity, using a csv file.It seems that the fields are: LAST_NAME,FIRST_NAME,DTMF_ACCESS_ID but I don't the field associated to the PIN as users will have their own PIN to consult their mailbox....

We are running Cisco Unity 4.0 Build 4.0(4) SR 1 with Call Manager 4.1 and Exchange 2003 Version: 6.5.7226.0The biggest problem we have with Unity right now is the resynching subscriber mailboxes. We have 729 mailboxes and anytime there is a problem...

Running CUE 2.13 on CME 4.0, 2851 12.4(9)T. Users have report that MWI light comes on eventhough there are no new messages, but a SAVED message. Does CUE turn ON the MWI for a Saved message OR is it supposed to only turn on MWI for new messages?? ...

HiCan someone confirm the expected behavior for the following senario.I have users who are members of a hunt group. They have a single extension on their phones. this extension is associated with their personal voicemail account and configured as a...

We have upgraded from 2 digits to 4 digits extensions. When a caller calls in our main line it goes to the greeting voicemail in unity. Is there any way to program the caller input for 2 numbers so when the call can be forwarded to a subscriber wh...

Unity 4.2.1I want to set up digital networking between two Unity servers. Cisco documentation is very vague on how to set up domain, forest so I am relying on the forum. First server I have configure AD as follow:Domain controller for a new domainC...

Does somebody know if unity can deliver mp3 file instead of wav file, in my msg store ?Wav file are space comsuming....that's why I want to go with mp3.

Hi,I have a problem regarding B-ACD (Basic Automatic Call Distribution) in CallManager Express 4.0 with Cisco IOS 12.4(4)XC4. For example:application service aa ! defines the application-name of the AA script as aa paramspace english language en! sp...

We have installed a Cisco CallManager 4.2 in a MCS-7815-I2 and we want connect to a Unity Express 2.3.1 in a 2821 router. After create the different CTI ports the communication with the two devices is not possible. The system log shows this Error: k...

I need some general delivery mailbox help.What I have now is a GDM that points to a distribution list with four members in it. When a message comes into the GDM, it is sent to each one of the members of the distribution list. This works just fine exc...

Hello Group - I was attempting to configure time syncronization to an external source for my Unity Connection server. Well long story short, could someone post the following registry key from their server so that I may repair mine?[HKEY_LOCAL_MACHIN...

Unity 4.0(4), UM, Member Server of domain....we are changing the domain of the Unity server and Exchange Partner server. Opened a TAC case and they said we could add the Unity server to the new domain, and then just run the DC/GC Reconnect tool in ...

Ok so I came across the Cisco Unity Mobile Message Access for Blackberry plugin which I was able to install on the Blackberry BES server. So now when I get an email notification on the blackberry it contains a link that contains part of the followin...

Unity 4.2.1.I can create a new DL with SAWEB but I can't add members or modify it.All the options are grayed out.I can use the public DL builder tool to add members but that's about it.What would cause the unity administrator tool to disable the opti...