Hello.
I installed Cisco Unity 7.x an integrated it with CUCM 7.x and Microsoft Active Directory 2003 server.
All it´s working OK, but when the users send their messages throught microsoft outlook they check the option Request a read receipt for this message, when the confirmation arrived the Unity think that this is a new message.
The other thing it´s that the users also have a rule that redirect the message to a PST folder and when they received the new message the MWI its on for 6 seconds and later off because the message was redirect to the PST folder, even it is not read.
Best regards
Jose Luis Arango