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Unity Unused Voice Mail accounts report

kirkulees007
Level 1
Level 1

Unity version 9.0.x                 

You can find the unused mailboxes at Tools > Reports > Unused Voice Mail Accounts Report

Output includes user alias and display name, and the date and time that the user account was created.

Note Date and time of the creation of the user account is given in Greenwich mean time.

Does anyone know what criteria is used to create this report?  Voice mail accounts that were never used?  Voice mail accounts that haven't been used in X number of days?  etc...

Thanks,

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Kirk,

Unused Voice Mail Accounts Report

For unused mailboxes (these are mailboxes where the user has never gone through

the "first time enrollment")

Tools > Reports > Unused Voice Mail Accounts Report .

Or to find UNDERused mailboxes from CUDD (Connection User Data Dump);

Connection User Data Dump (CUDD) Tool

The  Connection User Data Dump (CUDD) is a Windows-based remote database  administration tool available on the Cisco Unity Tools website. CUDD  allows you to export specific information about users to a file that can  be viewed or imported into another application, such as a database  utility or Microsoft Excel. When the data is exported, the tool  automatically creates a header row that lists the data type found in  each column of the output, for ease of import into other programs.

The tool is available from the "Superb" Unity Tools site;

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

Time of Last Call. Indicates the date and time the user called in to check messages last.   This can be handy for finding out which boxes have not been accessed at  all or which ones have not been accessed in a long time. This value is  in GMT and not your local time, keep that in mind.

along with;

Set for First Time Enrollment.  Either       0 or 1.  0 means the user is no longer flagged for first time  enrollment, a 1 means they are.  Typically an administrator will set  everyone up for first time enrollment and when they call in and go  through the enrollment this flag is set to 0.  This can be a handy way  of telling who has not yet setup their mailbox so admins can go by and  gently remind users they need to do this.

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

View solution in original post

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Kirk,

Unused Voice Mail Accounts Report

For unused mailboxes (these are mailboxes where the user has never gone through

the "first time enrollment")

Tools > Reports > Unused Voice Mail Accounts Report .

Or to find UNDERused mailboxes from CUDD (Connection User Data Dump);

Connection User Data Dump (CUDD) Tool

The  Connection User Data Dump (CUDD) is a Windows-based remote database  administration tool available on the Cisco Unity Tools website. CUDD  allows you to export specific information about users to a file that can  be viewed or imported into another application, such as a database  utility or Microsoft Excel. When the data is exported, the tool  automatically creates a header row that lists the data type found in  each column of the output, for ease of import into other programs.

The tool is available from the "Superb" Unity Tools site;

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

Time of Last Call. Indicates the date and time the user called in to check messages last.   This can be handy for finding out which boxes have not been accessed at  all or which ones have not been accessed in a long time. This value is  in GMT and not your local time, keep that in mind.

along with;

Set for First Time Enrollment.  Either       0 or 1.  0 means the user is no longer flagged for first time  enrollment, a 1 means they are.  Typically an administrator will set  everyone up for first time enrollment and when they call in and go  through the enrollment this flag is set to 0.  This can be a handy way  of telling who has not yet setup their mailbox so admins can go by and  gently remind users they need to do this.

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley