Hi All,
We have been testing the ViewMail 8.5.4.102 client with one of our users on a Windows 7 32bit with Office 2010 install. Every so often he will get a crash with the following debug information:
---
(Inner Exception)
Date and Time: 8/22/2011 4:17:10 PM
Machine Name: US00575
IP Address: fe80::d83f:87f7:be7f:3fa7%10
Current User: Domain\User
Application Domain: C:\Program Files\Cisco Systems\ViewMail for Outlook\
Assembly Codebase: file:///C:/Program Files/Cisco Systems/ViewMail for Outlook/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=6.2.3051.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 6.2.3051.2005
Exception Source: VMOLibrary
Exception Type: VMOLibrary.Exceptions.VMOException
Exception Message: Can't get an instance of the Servers object - it has not been initialized. CreateInstance() has not been called.
Exception Target Site: get_Instance
---- Stack Trace ----
VMOLibrary.Servers.Servers.get_Instance()
AddinExpress.MSO.2005.DLL: N 0032 (0x20) IL
VMOAddIn.InspectorWrapper..ctor(module As AddinModule, inspector As Inspector, formsCollectionItem As ADXOlFormsCollectionItem)
AddinExpress.MSO.2005.DLL: N 0006 (0x6) IL
VMOAddIn.AddinModule.AddInspector(inspector As Inspector)
AddinExpress.MSO.2005.DLL: N 0029 (0x1D) IL
VMOAddIn.AddinModule.adxOutlookEvents_NewInspector(sender As Object, inspector As Object, folderName As String)
AddinExpress.MSO.2005.DLL: N 0012 (0xC) IL
AddinExpress.MSO.ADXOutlookAppEvents.DoNewInspector(inspector As Object, folderName As String)
AddinExpress.MSO.2005.DLL: N 0008 (0x8) IL
(Outer Exception)
Date and Time: 8/22/2011 4:17:10 PM
Machine Name: US00575
IP Address: fe80::d83f:87f7:be7f:3fa7%10
Current User: Domian\user
Application Domain: C:\Program Files\Cisco Systems\ViewMail for Outlook\
Assembly Codebase: file:///C:/Program Files/Cisco Systems/ViewMail for Outlook/AddinExpress.MSO.2005.DLL
Assembly Full Name: AddinExpress.MSO.2005, Version=6.2.3051.2005, Culture=neutral, PublicKeyToken=4416dd98f0861965
Assembly Version: 6.2.3051.2005
Exception Source:
Exception Type: AddinExpress.MSO.ADXExternalException
Exception Message: An error has occured in the code of the add-in.
Exception Target Site: Object reference not set to an instance of an object.
---- Stack Trace ----
Is any one else running into this issue?
