Voice Mail to users

[lambay2000]

Hello,

i have configured unity connection with exchange 2013 for single Inbox and internal corporate voice mail  are been received in Exchnage Inbox and phones.

I have entered a smart host ip of exchange in unity connection,when i try to send a voice mail from outlook (view mail) to my gmail or yahoo the exchange 2013 server return back the voice mail

I just want to confirm from experts is it the correct approach i am doing by sending it to Gmail or Yahoo  

OR 

Voice mail are only for Internal within the corporate.

Thanks

[George Thomas]

If its getting to Ex2013 and its Exchange 2013 that is sending NDRs, i think you  will have to create the send connectors appropriately. The email will come from username@SMTPdomainofCUC which is not recognized by Exchange and is sending the NDR. 

[lambay2000]

Dear George,

i think you  will have to create the send connectors appropriately.

As per your suggestion how to get the connectors. is it connectors are licensed or it requires only smartnet.

Thanks

[George Thomas]

Hello,

The send connectors are configured on Exchange not Unity Connection. That is something that needs to be worked out with the MS team. You can google it and find plenty of resource.

Also make sure that you can forward voicemails to internal users. If not make sure you have Relay emails to unknown address to Yes under General Settings in Unity Connection.

[lambay2000]

Dear George,

Also make sure that you can forward voicemails to internal users.

the above means ?? the internal voice mail is working fine.

 thanks

[George Thomas]

Arent you trying to forward email from Outlook using VMO to another user? If yes, when you forward from VMO to an internal user, does that work?

[lambay2000]

Hello George,

Yes , as i have mentioned in my first post that i am able to send voice mail internally and they are been received in Exchange inbox.

thanks