08-15-2020 04:36 AM
We replaced our old gateway with ISR 4321. configured controller, but unable to see voice port.
Solved! Go to Solution.
08-15-2020 04:43 AM
can you share the show inventory output.
Check is the DSP is under the NIM card? DSP might be installed on motherboard.
08-15-2020 11:31 AM
DSP can be order with mother board or NIM card.
Check the BOQ, if you have the right amount of DSP.
Dsp can be removed from motherboard and placed on NIM.
go through the below document
There are two places where PVDM4 DSPs are installed. For TDM services, the DSP is installed on the T1/E1 NIM. Since the NIMs support online insertion and removal (OIR) they can be removed without powering down the ISR 4000 Series device, and the DSPs on the NIM can be removed. However, the router must be shut down in order to insert or remove a PVDM4 on the motherboard. Follow this schematic representation in order to install the PVDM4 on NIM.
1 | Screws | 2 | PVDM4 |
3 | Standoffs | 4 | Heatsink |
1 | Screws | 2 | Ports |
3 | Network interface module | 4 | PVDM4 |
08-15-2020 04:43 AM
can you share the show inventory output.
Check is the DSP is under the NIM card? DSP might be installed on motherboard.
08-15-2020 08:11 AM - edited 08-15-2020 08:13 AM
DSP is installed on Mother Board.
What can be done ? do we need to order new DSP?
08-15-2020 11:31 AM
DSP can be order with mother board or NIM card.
Check the BOQ, if you have the right amount of DSP.
Dsp can be removed from motherboard and placed on NIM.
go through the below document
There are two places where PVDM4 DSPs are installed. For TDM services, the DSP is installed on the T1/E1 NIM. Since the NIMs support online insertion and removal (OIR) they can be removed without powering down the ISR 4000 Series device, and the DSPs on the NIM can be removed. However, the router must be shut down in order to insert or remove a PVDM4 on the motherboard. Follow this schematic representation in order to install the PVDM4 on NIM.
1 | Screws | 2 | PVDM4 |
3 | Standoffs | 4 | Heatsink |
1 | Screws | 2 | Ports |
3 | Network interface module | 4 | PVDM4 |
08-16-2020 05:22 AM
Removed DSP from Motherboard and installed it on NIM and its showing voice port now.
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