Voice ports are not showing for cisco 2921 HWIC-2CE1T1-PRI

[ali.raza0407]

Hi all,

Voice ports are not showing for the HWIC-2CE1T1-PRI cards whereas voice ports are showing for FXO cards. Please find the below outputs. What is the problem and how I could enable voice ports for this?

sh inventory

NAME: "CISCO2921/K9 chassis", DESCR: "CISCO2921/K9 chassis"

PID: CISCO2921/K9      , VID: V03 , SN: FGL151012FS

NAME: "2 port channelized and PRI T1/E1 HWIC on Slot 0 SubSlot 0", DESCR: "2 port channelized and PRI T1/E1 HWIC"

PID: HWIC-2CE1T1-PRI   , VID: V01 , SN: FOC150237J3

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"

PID: VIC2-4FXO         , VID: V03 , SN: FOC15010VU6

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation four port FXO voice interface daughtercard"

PID: VIC2-4FXO         , VID: V03 , SN: FOC15010WLM

NAME: "PVDM3 DSP DIMM with 32 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 32 Channels"

PID: PVDM3-32          , VID: V01 , SN: FOC15083TU8

NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"

PID: PWR-2921-51-AC    , VID: V02 , SN: QCS1506H2FX

Running

card type e1 0 0

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

isdn switch-type primary-net5

voice-card 0

dspfarm

license udi pid CISCO2921/K9 sn FGL151012FS

hw-module pvdm 0/0

!

controller E1 0/0/0

framing NO-CRC4

pri-group timeslots 1-31

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

voice-port 0/1/0

!

voice-port 0/1/1

!

voice-port 0/1/2

!

voice-port 0/1/3

!

voice-port 0/2/0

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

System Image File

System image file is "flash0:c2900-universalk9-mz.SPA.150-1.M4.bin"

Regards,

Ali Raza

[paolo bevilacqua]

Read

http://www.cisco.com/en/US/docs/routers/access/interfaces/software/feature/guide/vd-t1e1_hwic.html

To elarn about the minimum IOS requirements for the feature you want.

[ali.raza0407]

Hi All,

Can anybody now about this? I cant able to see the PRI card voice ports. On card-type command it is not showing the voice|modem option. Really need ur help.

Regards,

Ali Raza

[Dragan Ilic]

You should try first to enable that PRI voice card...so type something like this:

card type [t1 or e1] [slot]

Try with "?" after cart type and I think you should do it. After that you can configure your PRI ports.

HTH,

Dragan

[ali.raza0407]

I already enable my PRI card. I already paste my configurationss for the PRI. But it is not showing a Voice Ports? What is the issue?

And as far as card type is concerned. I type the following command

card type e1 0 0

And its a complete command. It is not showing voice or modem after that.

Regard,

Ali Raza

[Dragan Ilic]

Try with typing:

card type e1 0 0 voice

That's because your card is HWIC and you must tell "her" to be for voice activity.

HTH,

Dragan

[ali.raza0407]

But its not showing a voice option. Is it anything else to do?

card type e1 0 0 ?

Regards

Ali Raza

[Dragan Ilic]

Try typing voice no matter that CLI doesn't offer you that.

Also, did you configure things like:

isdn swiitch-type ....

controller e1 0/0/0 etc.

HTH,

Dragan

[ali.raza0407]

I already do the following configurations.

card type e1 0 0

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

isdn switch-type primary-net5

voice-card 0

controller E1 0/0/0

framing NO-CRC4

pri-group timeslots 1-31

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

voice-port 0/1/0

!

voice-port 0/1/1

!

voice-port 0/1/2

!

voice-port 0/1/3

!

voice-port 0/2/0

!

voice-port 0/2/1

!

voice-port 0/2/2

!

voice-port 0/2/3

!

And as you can see its showing a voice ports of both FXO cards. But it is not showing voice ports of PRI card. If you think that I miss something and I need to add that. Than please tell me. Or whatever you suggest. Also I try to type voice but it shows a invalid input message.

Regards,

Ali Raza

[Dragan Ilic]

When you issue:

sh diag

do you see your PRI card operational and in what slot?

Could you please post output from that.

Dragan

[ali.raza0407]

yes the card is in operational and its in wic slot 0.

[Dragan Ilic]

Sorry for not reading your complete first post because I saw that you almost configured everything which I asked.

When you issue "controller e1 ... pri-group ..." that's the moment when IOS would automatically create voice-port 0/0:15 for E1 controll channel. In your case that's not hapening. So my first opinion is to upgrade IOS if it's possible. In IOS 15.1(3) and after you will have option to specify modem|voice after card type. Maybe that helps but voice is default in any case...even yours.

So, optionally just check that isn't something shutdown-ed and try to upgrade the image.

I know that this is not much helpfully but...

BR,

Dragan

[paolo bevilacqua]

If you read my reply above, you would understand why doesn't work, and learn what to do about it.

[ali.raza0407]

Yes I read your email above. But I can't find any reason why it's not running. Because when I try to generate the IOS with my software requirement and card its generate the currently install IOS. If you think that I need to change the IOS to run my PRI card properly than please tell me.

Regards,

Ali Raza

[paolo bevilacqua]

Have you read to document?

Do you understand what "minimum IOS required" means, in English ?