08-18-2008 09:49 AM - edited 03-18-2019 09:29 PM
We are in process of upgrade from Unity 4.x to 5.x 2 seperate servers. I am digital networking the 2 server to move subscribers over. One question I have it the Voicemail Pilot point and Ports. Do I need to create a new Pilot point and ports for the 5.x server? I thought I just needed new VM ports which I created.
Thanks
08-18-2008 10:00 AM
you need to create a vm profile, and it is best to create ports for that profile. then when you decomission the 421 server you can delete the old profile and ports.
seperate vm profile, ports and mwi for each integration of Unity
Randy
08-18-2008 12:05 PM
So if I understand this correctly. With my current verision of Unity 4.x the voicemail number is 500 in order to move to 5.x we will have to create a new pilot point like 600 and create ports below that. In addition to adding additional MWI for the new Unity Server.
08-18-2008 12:14 PM
That is the way I did it but you need to also do everything else.
digital networking and so forth
Randy
08-19-2008 10:24 AM
Hi -
If you are integrating both Unity servers with the same CallManager cluster, you can use the same MWI on and off codes - which makes it easier for troubleshooting.
Ginger
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