What is "TSPS" on CTS ?

[cgjerdingen]

Hi,

I'm not too familiar with this, but seems I have a midlet problem. An IP phone is stuck on "Initializing" which is connected to a CTS-500.
Found this piece of information in some documentation from Cisco.

"If the phone is stuck in the initializing phase, restart TSPS on the CTS. If after the restart the phone shows “phoneui=xsi,” reboot the CTS."

What is meant by TSPS here ? And, I also can't find anywhere to see if the phone shows "phoneui=xsi" or not.


Best regards
Christian

[Manish Gogna · Accepted solution]

Hi Christian,

From the codec (CTS) try to restart tsps from the CTS CLI using the following command

utils service restart Telephone_Srvr

http://www.cisco.com/c/en/us/td/docs/telepresence/tx_sw/6_0/command_ref/tx_sw_cli_book/tx_sw_cli_cmd_utils.html#pgfId-1063475

Manish

[cgjerdingen]

Hi Manish,

Thanks ! Ran a reboot earlier, but it didn't help.
But, this command and then a reboot made the problem go away :)

[Manish Gogna]

Good to know that, thanks for updating the post.

Manish