Unified Communications Infrastructure

CUCM web GUI not accessible

Hi Team,CUCM 8.5 MCS appliance 7825currently experiencing issues logging into the call manager, we are receiving security certificate errors on all browsers attached below Trying with all browsers(IE, Chrome/Mozilla)Tomcat restarted but no work; Che...

CUCM Trusted Relay Point

Hello freinds, I have a question here, hoping someone can give me a help. A Cisco IP Phone is registering in the CUCM successfully, if it is in the office where deploys firewall controll, the phone can't communicate with other phones out of its netwo...

SRST and two different ISDN providers

HiWe are doing a migration from one vendor to another and I have got a scenario/situation here, 1. When WAN link is working fine our incoming/outgoing calls are managed by our vendor's managed CUCM & central breakout devices. However, they cannot pro...

Cisco Prime 2.2.0.0.158

Hi all,I m trying to add my CUCM System version: 8 on to Prime 2.2.0.0.158 but its unsuccessful. I m able to create the v3 user credentials and its working but its not getting much data from CUCMi need to somehow connect via SSH but this PRIME only s...

Can users be setup to use the same phone for 2 separate Cisco Agent accounts?

That title may be worded incorrectly or be misleading so here is what is going on. There is a user who, unbeknownst to anyone, has been using her coworker's Cisco Agent login when she has been required by her director to help cover phones. Anyways, w...

Close Caption on 9971 phones

I'm trying to find a phone that will support Close Caption for our employees with hearing impaired to support the ADA. I purchased 9971 thinking that would do it. we are running 8.6.2 and upgrading to 10.5 . I am not able to find any doc's on how to ...

Integrate IVR with Business Edition 6000s

Hi Everybody,Is it possible to integrate IVR with Business Edition 6000s? Which part number is BE6S-FXO-M2-K9 business edition. If possible, then which model and how many IVR ports are required? Thanks,Robiul

Can't Delete Partition from Cisco Unity 8.x

Hello,I'm trying to delete a partition and am receiving this error:"Operation cannot be completed because the object is in use." I had previously confirmed that there are no subscribers remaining in the partition. I've checked all the other settings ...

Video conference, escalate to audio only conference CUCM 10.5 / CUBE

I have CUCM 10.5 and a Cisco 2921 ISR with a PVDM3. I have working conference audio and video, as well as transcoding and MTP. These profiles on the CUBE are registered in CUCM. I configured video conferencing last and I have a PVDM 128 however I onl...

Unity Connection 10.5 rings 3 times before voicemail menu

We recently upgraded from version 8.5 to version 10.5 . When a user presses the envelope on their physical Cisco Phone (model doesn't matter), it will hit the proper voicemail pilot number, then ring 3-4 times before going to the Unity Connections ...

Resolved! CISCO Attendant Console Standard Edition

Is Presence a requirement for this Attendant Console or just an option? Version 10+

is SFTP supported for CME CDR dumping.

we tried using CME CDR dumping using FTP server and it works but not sure if it's possible or supported if we will use a SFTP server.our client want to use SFTP server since FTP is not allowed on their company file server. we use this running configu...

Cisco Prime Assurance 9.5 and Ext Mobility lines

Hello everybody, I just installed Cisco Prime Assurance 9.5 three months ago and I have a couple of doubts regarding its capabilities. Can you help me? 1) We are trying to get reports of all the extensions. Those assigned to a device profile (for Ext...

Resolved! restarting services on Prime Collaboration Provisioning

Hi I'm running PCP 10.6. How do we restart individual services like Tomcat? On CUCM CLI it's done with "utils service restart Cisco Tomcat." Thanks.

Courtesy CallBack CVP 9.0 Failing

Hi I have configured CCB on CVP 9.0.1. Able to dial into CCB ok however it is only playing queue music and not prompting to select for a callback. Below are the logs:10.83.10.14.1424437255918.1703833.CallbackEntry,02/20/2015 13:00:56.448,Validate_01,...

Unified Communications Infrastructure

Forum Posts

CUCM web GUI not accessible

CUCM Trusted Relay Point

SRST and two different ISDN providers

Cisco Prime 2.2.0.0.158

Can users be setup to use the same phone for 2 separate Cisco Agent accounts?

Close Caption on 9971 phones

Integrate IVR with Business Edition 6000s

Can't Delete Partition from Cisco Unity 8.x

Video conference, escalate to audio only conference CUCM 10.5 / CUBE

Unity Connection 10.5 rings 3 times before voicemail menu

Resolved! CISCO Attendant Console Standard Edition

is SFTP supported for CME CDR dumping.

Cisco Prime Assurance 9.5 and Ext Mobility lines

Resolved! restarting services on Prime Collaboration Provisioning

Courtesy CallBack CVP 9.0 Failing

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Monitoring/alerting for issues with Unified Messaging and Speechview

Easiest way to greeting a call before hunt then voicemail if no answer

Mass Delete Messages in Mailbox

Enabling TLS 1.2 on CUCM

ESXi versions and Call Manager Versions

Can ISR 4331/K9 use 8E1 * 2 ??