While the caller is leaving a VM, it is possible to “listen in.”

[Corri Eaves]

We have CUC 8.6. Is this possible? Assume that a caller should dial my line

and I hit idivert, the caller would be auto-answered by VM.  While the caller

is leaving a VM, it is possible to “listen in.”  If it was a call that I

wanted to take, I could hit another button to barge into the VM call to

physically take the call. 

Thanks

[Rob Huffman]

Hi Corri,

That feature was available in "old" Unity versions and was called "Message Monitor" - live call screening, but it's not available in any Unity Connection version.

See;

http://www.cisco.com/c/en/us/products/collateral/unified-communications/unity/product_data_sheet0900aecd806bfc37.html

And;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity/5x/user/guide/TUI/dom/5xcuugtuid/cuugtuid060.html

Cheers!

Rob