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Windows 7 Support

PATRICK ALAND
Level 1
Level 1

I'm curious how many of you are considering moving to Windows 7 and if you have considered how it will affect things like CUPC,CIPC or CAD or done any testing.

It doesn't appear that Cisco has posted a Windows 7 support page like they have for Vista (yet) - which is somewhat surprising since with my customers we're seeing a much higher adoption rate for Windows 7 (customers ready to move once its available) vs when Vista came out and everyone was waiting to see how bad it would be.

37 Replies 37

testeven
Cisco Employee
Cisco Employee

Hi Patrick!

Windows 7 is still in Beta version. The estimated release date is in October 2009. As it has not been released no tests can be made.
Once it is released by Microsoft and after some testing, we can provide a  compatible version for Cisco's clients (IPC, CUPC, CAD, etc) and
support. If you need more information about the plans to support Windows 7, I will recommend you to contact your Account Team.
This question has been asked by customers in TAC and PDI, but currently there's is no support or info we can give, but the BU is aware of
this requirement.

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)

I did ask our channel - the response they received of "it will be 6 to 8 months from the time it hits the shelves before we will support anything on Windows 7" is, to be blunt, ridiculous and what prompted me to post this question.

While it may not be available for purchase, Microsoft has put out a Release Candidate so you cannot honestly say that no testing can be done. The reason that they put those candidates out is for people to being testing their software on the new platform - waiting to begin your testing until the software is on the shelves is remarkebly shortsighted. My customers (especially the ones that write software) have been testing Windows 7 in their environments for over 6 months so that they can move quickly when it is released to support their internal staff as well as their customers.

I hate seeing erroneous information. Windows 7 has RTM'd and that was on the 22nd of July. I can't believe Cisco doesn't already have access to the RTM builds but if they don't they will by Friday when it will be on Technet and MSDN.

and FWIW if a Cisco App worked in Vista it has been working fine in Windows 7 Beta and RC for me. Frankly I haven't had a single app from any vendor that works in Vista not work in Windows 7 except those that might be html based or dependent and thus have to deal with the changes in IE8.

A partial list of Cisco Apps I use that are working in W7

IP Communicator

ASDM

RTMT for CCM

CCA

CNA

CCM Attendant Console (yes the old one)

HTH!

From a Cisco perspective I've seen TAC is not supporting clients running on Windows 7 yet. So it's up to the customer to use them on a Windows 7 PC, as you said it can work, but it something breaks or is not working TAC won't fix it. Some applications like CUVA need to install drivers and they don't work on a Windows 7 machine.

"In case you missed the announcement on Tuesday from the Windows team, Windows 7 will be in stores starting on October 22nd"

http://blogs.technet.com/askperf/archive/2009/06/05/windows-7-release-date-announced.aspx

Regards, Tere. If you find this post helpful, please rate! :)

This is a pathetic excuse.

You cant honestly tell me that Cisco doesnt have a TechNet subscription or MSDN.

Windows 7 has been availible for testing for the last 6-8 months.

OK after beating our heads...this is the conclusion.

IPC 7 & Unified Video Advatage 2.1.2 work well with Win7 x32 However CDP does not work with Win7 x64 (which I have)  So if you are runnig Win7 x64 you cannot use your desk phone with Video Advantage just IPC.

famous
Cisco Employee
Cisco Employee

We're working on a web page that will document Windows 7 support across the entire Cisco collaboration portfolio (similar to what we published on vista).  This page should be up at the beginning of October.

Tod Famous

Product Line Manager

famous
Cisco Employee
Cisco Employee

Final stages of review for publishing a doc with the UC applications (sorry, it's taken time to collect in one place.  There are ~50 Cisco UC applications).

Note: For Contact Center, the guidance will be Release 8.0 which is planned for first quarter, 2010

Tod

Hi Guys,

It has to do with Windows 7 x64 bit which does not allow none signed drivers from working.

This happens to be a problem with Windows 7 x64 bit. I am sure same problem occurs with Windows Vista 64 bit.

Thanks.

Hee Soo

I'm running Windows 7, 32 bit.

I'm not sure my problem is the same as the one that Patrick Aland is mentioning.

My problem is with CUCIMOC for Windows UC.

When i try to make a call, i get an error saying "Could not place call because you have no audio device or sound card"

The audio works fine for everything else (skype, msn, google talk and Office Communicator pc 2 pc.)

Video Advantage works with Win7 x32 and x64 however; on x64 you can only use it with IPC.  It wont connect to the desk phone.  So as long as IPC is runing it works fine.  I have Win7 x64 and use it alot but like i said only with my IPC running.

Correct... It works great with IPC.

The problem I have seen from day one is the CDP driver does not install and CUVA cannot see your desk phone. For the IT dept, IPC with bluetooth, it will work fine. as for the CFO, whole new ball game; I need to find a solution for his video to pop up when he switches to w7

Tell you CIO to keep IPC runing in the back groud.  And you are correct...if Cisco is not going to support Video Advantage with Win7 then what is the new product going to be and when can we expect to see it?

P.S. Your boss can use video with Microsoft Office Comunicator 2007...we use it.  I'm sure Cisco loves that!

I would also like to see IPC work wiht the ASA phone proxy.

As for keeping IPC in the background, that would work, but then he must make and recieve calls from his PC, which would be fine for the CIO, but this is the CFO.. :-)

looks like we will have to rush our ccm upgrades, and like you said, MSFT OC intergration, that was in the plans, just have to push it along now