cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
5959
Views
9
Helpful
19
Replies
iptsupport
Explorer

Active users in Presence server

Hello ,

I have issue with Presence server .

when I open Presence Redundancy Group configuration in CUCM,

I got error: "[4562] error retrieving active users from the IM and Presence server".

In one of the server I didn't see active users,only Assigned Users.

The status of server  normal .

I try to reboot server but It did not solve the problem.

My version of CUCM 10.5.2.2000-1.

My version of Presence 10.5.2.20000-1

any idea?

19 REPLIES 19

Is your issue resolved?

regds,

aman

Hi,

I have the same issue. Did you manage to resolve it?

Thanks

Did anyone manage to resolve this issue?
Create
Recognize Your Peers
Content for Community-Ad