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IM&Presense alerts after upgrade to 11.5

Bekzod Fakhriddinov
Level 4
Level 4

‎01-25-2018 06:23 AM - edited ‎03-19-2019 01:05 PM

Hi guys, I am getting alerts "Service operational status is DOWN. Cisco XCP Directory Service;Cisco XCP Message Archiver;Cisco XCP XMPP Federation Connection Manager." on both nodes.  IM&P web interface Topology shows all services are started except message archiver (which we don't need) on both nodes. 

HA is not checked for some reason although  I remember I did check it after upgrade, weird.. Is this possible cause of this alerts? 

Thanks

 

 

 

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1 Reply 1

Erick Bergquist
Level 6
Level 6

‎01-28-2018 11:02 PM

Those services should be deactivated under Service Activation unless you have those features configured and setup. 

 

If they are not setup and activated those alerts will be seen in the logs. 

 

Erick 

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